Privacy Policy

Who we are

Howe Plumbing LLC (“Howe Plumbing,” “we,” “us”) is a locally owned plumbing company in Boise, Idaho, holding Idaho plumbing license 074153. This policy explains what information we collect through this website and how we use it.

Information you give us

When you request an estimate with our online form, we collect your name, phone number, service address, the service you need, and how soon you need help. You can also choose to give us your email address and more details about the job.

When you call or text us, we receive your phone number and the information you share during the conversation.

Online booking

The Book Online button opens a scheduling window provided by Housecall Pro. Information you enter there is collected by Housecall Pro and shared with us so we can schedule your visit. Housecall Pro’s own privacy policy applies to that information.

Reviews, maps, and social media

Our pages show Google reviews through a widget provided by Trustindex, and link to our profiles on Google Maps, Facebook, Instagram, TikTok, and Nextdoor. When that content loads or you follow those links, these services may collect technical information such as your IP address and browser type, and may set their own cookies. Their privacy policies apply to that information.

Cookies

Our website uses the cookies it needs to work, along with any set by the third-party services described above. We use Google Analytics to understand how visitors use our website, and Google Ads to measure whether our advertising leads to calls, booking requests, and estimate requests. These tools may set cookies and collect technical information such as your IP address, browser type, and the pages you visit. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can opt out of personalized ads at adssettings.google.com.

How we use your information

• To respond to your questions and estimate requests
• To schedule, perform, and invoice plumbing work
• To follow up on completed work, including our one-year workmanship warranty
• To keep business records required by law

We do not sell your personal information.

When we share information

We share information only with service providers that help us run the business, such as scheduling, payment, and website hosting services, and only as needed for them to do that work. We may also share information when the law requires it.

How long we keep it

We keep your information for as long as we need it for the purposes above, including warranty support and the records we are required to keep.

Your choices

You can ask us to show you, correct, or delete the personal information we hold about you. Call us at 208-789-0777 or reach us through our contact page.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Security

We use reasonable measures to protect the information you send us. No method of sending or storing information online is completely secure.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Contact us

Questions about this policy? Call 208-789-0777 or use our contact page.